Healey Osteopathy​
Data Privacy Policy
At Healey Osteopathy, we are committed to protecting your privacy and ensuring that your personal information is handled securely, lawfully, and transparently in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We only collect the information necessary to provide you with safe and effective care: Personal details include name, date of birth, address, phone number, and email. Medical history and relevant health information, GP and healthcare provider details.
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2. How We Use Your Information
Your data is used to:
Deliver appropriate osteopathic care.
Maintain accurate clinical records as required by the General Osteopathic Council (GOsC).
Communicate with you about appointments, treatment, or clinic updates.
Refer you to other healthcare professionals with your consent.
We will never sell or share your data for marketing purposes without your explicit permission.
3. Lawful Basis for Processing
We process your information under the contract to deliver osteopathy healthcare services, with the legal obligation to maintain clinical records in accordance with GOsC guidelines and to obtain Consent when sharing or requesting information with other healthcare providers.
4. Data Storage & Security
Digital records are password-protected. Adult patient records are kept for 8 years after your last appointment. Records for children are kept until they reach the age of 25.
5. Your Rights
You have the right to :
Access the information we hold about you.
Request corrections to inaccurate data.
Request deletion of your data (where legally possible).
Withdraw consent for data sharing.
6. Third-Party Services
If we use third-party platforms (e.g., booking systems, payment processors), they must comply with UK GDPR and protect your information.
7. Contact Details
For any privacy-related queries or to exercise your rights, contact:Sofia Healey 📧 Email: healeyosteopathy.com📞 Phone: 07725342817.If you are dissatisfied with how your data is handled, you can contact the Information Commissioner’s Office (ICO): www.ico.org.uk
Cookie Policy
Our website uses cookies to improve your browsing experience and help us understand how visitors use our site.What are cookies?Cookies are small text files stored on your device when you visit a website. They allow the website to remember your actions and preferences over time.Types of cookies we use:Essential cookies – necessary for the site to function (e.g., booking system).Performance cookies – help us understand how visitors use our site.Functional cookies – remember your preferences.Managing cookies:You can control or delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
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